See the Trust's 2009 scores View the categories that the Consumer Assessment of Healthcare Providers and Systems (CAHPS) used in making their assessments below. Click a category to open a .pdf file showing more detail on the Trust's scores. Select the first .pdf file to view all ratings in one document. View all eight of the Trust's ratings in one .pdf file Health plan rating Health care rating   Personal doctor rating Does your doctor communicate well? Specialist rating   Getting needed care rating Customer service rating Claims process rating     ;;;;;; Who we are Trust repeats No. 1 rating History Pressroom and annual report Member stories Privacy & security

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