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Dental FAQs (Frequently Asked Questions)

What information do I need to access my account when I call you?
Can I see any dentist I want?
How can I get my dentist to join the Network?
Do my cleanings have to be six months apart?
My dentist just told me I will need extensive dental work. What should I do?
What is a Benefit Period?
I received my Explanation of Benefits saying I owe $28 for my dental work. Do I pay that to the WEA Trust?
My Explanation of Benefits form says I have coinsurance for the dental work I just had done. I don't have any other insurance.
How does the orthodontic benefit work?
Why do the Explanation of Benefits you send me for my child's orthodontic work and the bills the orthodontist send me not match up?
Why are my dependents not listed on my insurance ID card?
My daughter is a college student in another state. Can she get dental treatment there?
Why do I keep getting forms in the mail asking me about other insurance?


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